Privacy Policy – DropTale
Last updated: August 13, 2025
1. Information We Collect
DropTale collects information in two ways:
- Information you provide directly: This includes details you give us when creating an account, uploading photos, or contacting us for support.
- Information collected automatically: We automatically gather certain technical details about your device, as well as information about your usage of the DropTale app.
2. How We Use Your Information
We use the information we collect to provide, maintain, and enhance DropTale's services, including:
- Processing and organizing your photos
- Generating QR codes for gallery sharing
- Providing customer support
- Sending important service notifications
- Improving app functionality and user experience
3. Photo Privacy and Security
Your photos are precious to you, and they're precious to us too. We implement industry-standard security measures to protect your photos and personal information. Your photos are encrypted during both transmission and storage. We do not access, view, or share your personal photos except as necessary to provide our services or as required by law.
4. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:
- With your explicit permission
- To comply with legal obligations
- To protect our rights and safety
- With trusted service providers who assist in operating the DropTale app
5. QR Code Sharing
When you share a gallery via QR code, the photos in that gallery become accessible to anyone with the QR code. Please share QR codes only with people you trust. You can delete or disable shared galleries at any time from within the app.
6. Data Sharing
We do not sell or rent your personal information to third parties. However, we may share your information in the following limited circumstances:
- With service providers who assist us in operating DropTale and delivering related services (e.g., hosting, analytics)
- With our business partners for joint marketing initiatives, but only if you have provided explicit consent
- In response to legal requests or proceedings, to protect our rights, or to defend against legal claims
7. Data Retention
We retain your information for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time by contacting us.
8. Data Security
We take reasonable measures to safeguard your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or method of electronic storage is entirely secure, and we cannot guarantee absolute security.
9. Your Rights
Under the General Data Protection Regulation (GDPR) and other applicable data protection laws, you have the right to:
- Access your personal data held by us
- Rectify inaccurate or incomplete personal data
- Request the erasure of your personal data ("right to be forgotten") under certain circumstances
- Restrict or object to the processing of your personal data
- Receive your personal data in a structured, commonly used, and machine-readable format (data portability)
To exercise any of these rights, please contact us using the details provided below.
10. Children's Privacy
DropTale is not intended for individuals under the age of 16. We do not knowingly collect personal information from individuals under 16. If you believe we have inadvertently collected such information, please contact us so we can promptly delete it.
11. International Data Transfers
We may transfer and process your personal information outside your country of residence. We will take appropriate measures to ensure that your personal data remains secure and protected in compliance with applicable laws. This may include using standard contractual clauses approved by the European Commission or other recognized safeguards.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy in the App and updating the "Last updated" date.
13. Contact Us
If you have any questions about this Privacy Policy, please contact us at Support@droptale.app